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TERMS AND CONDITIONS

Welcome to Homapal. These terms and conditions outline the rules and regulations for the use of our website and for placing orders with us. By accessing this website and/or placing an order, we assume you accept these terms and conditions in full. Please don't continue to use Homapal's website if you don't agree to all of the terms stated here.

About Us

This website is owned and operated by Homapal GmbH.

Homapal GmbH
Bahnhofstr. 30/32
37412 Herzberg am Harz
Deutschland

Email: kontakt@homapal.com
Phone: +49 179 2666289

Use of Our Website

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order with us. By using our website, you agree to provide accurate and current information about yourself when required, such as during account creation or checkout, and not to use our website for any unlawful or fraudulent purpose.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe these terms have been violated.

Products and Pricing

We make every effort to display our products and their prices as accurately as possible. However, we do not warrant that product descriptions, images, or other content on our site are completely error-free. In the event of an error, we reserve the right to correct it and, where necessary, cancel any orders placed based on incorrect information, in which case you will be notified and fully refunded.

All prices are listed in the currency shown at checkout and are inclusive or exclusive of applicable taxes as indicated. We reserve the right to change our prices at any time without prior notice, although changes will not affect orders that have already been confirmed.

Orders and Payment

When you place an order with us, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Once your order is confirmed, you will receive a confirmation email. This email confirms that we've received your order, not necessarily that the contract of sale has been finalised — that occurs once your item has shipped.

Payment must be made in full at the time of placing your order, using one of the payment methods available at checkout. All payments are processed securely.

Shipping and Delivery

Orders are typically processed within 1 to 2 business days and delivered within 3 to 5 business days thereafter. Full details can be found in our Shipping Policy. Please note that delivery timeframes are estimates and not guarantees, as occasional delays outside of our control can occur.

Returns and Refunds

We want you to be happy with your purchase. If you're not, you may return your item within 90 business days of receiving it, subject to the conditions outlined in our Refund Policy. Approved returns are processed within 10 business days of us receiving the returned item.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Homapal GmbH or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, duplicate, copy, sell, or otherwise exploit any part of our website or its content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Homapal GmbH shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, except where such liability cannot be excluded under applicable German or EU consumer protection law. Nothing in these terms affects your statutory rights as a consumer.

Changes to These Terms

We may revise these terms and conditions from time to time. The version in effect at the time you place an order will be the one that applies to that order. We encourage you to review this page periodically for any updates.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Germany, without prejudice to any mandatory consumer protection laws that may apply in your country of residence if you are shopping from within the European Union.

Contact Us

If you have any questions about these terms, please don't hesitate to reach out.

Homapal GmbH
Bahnhofstr. 30/32
37412 Herzberg am Harz
Deutschland

Email: kontakt@homapal.com
Phone: +49 179 2666289